Recent News

• 09.06.2025 - Closing Strong: eGain’s Q4 2025 Results Showcase AI CX Automation Momentum
• 08.30.2025 - Why Customer Experience is the North Star for AI ROI: Lessons from MIT’s Sobering Reality Check
• 08.22.2025 - AI Knowledge Management – The Essential Complement to Training the Digital Workforce
• 08.22.2025 - The End of Agent Burnout: How GenAI + Knowledge Management Creates Instant Experts in Customer Service
• 08.21.2025 - The AI Revolution in Customer Service: Why Your Knowledge Infrastructure Is the Make-or-Break Factor
• 07.30.2025 - Mitigating Regulatory Risk Through Intelligent Knowledge Management: The Single Source of Truth Imperative for Financial Services
• 07.02.2025 - Customer Self-Service in the Age of AI: The New Best Practices
• 06.04.2025 - Elevating Performance: Seven Essentials for Deploying AI Agents in Contact Centers
• 05.19.2025 - AI Co-pilots Are Falling Short in Contact Centers: Here’s What Comes Next
• 04.22.2025 - Five GenAI Use Cases in Customer Service that can be implemented within Thirty Days

Recent Filings

• 09.04.2025 - 8-K Current report
• 09.04.2025 - EX-99.1 EX-99.1
• 09.04.2025 - 8-K Current report
• 09.04.2025 - EX-99.1 EX-99.1
• 08.20.2025 - 8-K Current report
• 06.05.2025 - SCHEDULE 13D/A General Statement of Acquisition of Beneficial Ownership
• 05.14.2025 - EX-99.1 EX-99.1
• 05.14.2025 - 10-Q Quarterly report [Sections 13 or 15(d)]
• 05.14.2025 - 8-K Current report